Web Intelligence Details: Your Key Performance Indicator (KPI)

Massimo Paolini on June 15, 2010

If you’re new to web intelligence and struggling to gather data, how do you know if your efforts are really paying off? Well, there are these wonderful things called “benchmarks” and KPI, and this is where they come into play.

What is a KPI?

Not to be confused with SEO’s KEI (Keyword Effective Index), KPI stands for Key Performance Indicator. As Avinash Kaushik would say, KPIs are measures that help you understand how you are performing against your objectives. They can help you define and evaluate whether you’re making adequate, successful progress towards your long-term goals.

    KPI's as explained by Avinash KaushikA good KPI used to measure performance should meet the following criteria:

  1. Uncomplex
  2. Relevant
  3. Timely
  4. Instantly useful

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Web Analytics & Search: What’s Happening to My Traffic?

Massimo Paolini on June 8, 2010

You’ve spent $10,000 on your new web site design. 25 hours creating all the cool social media links for people to find you. Maybe you even bought 10,000 pay-per-clicks. But if you can’t figure out what’s happening to your traffic, all that earlier time and money is wasted. So what now?

First, it’s important to remember that the number that really matters is your bottom line. Then, turn to web analytics and look for the answers.
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Website Audit – The “Dreaded” IRS of the Internet

Massimo Paolini on June 2, 2010

Architecture audit for a website audit reveals issues“Website audit” – It sounds like something you wouldn’t want to happen to you, much like the IRS. However, a website audit–unlike the IRS knocking on your door–is definitely a good thing. Not only will it help you define a direction, but it can also help you discover any problems the current site is having.

When and why a website audit is valuable:

  • Preparing to redesign your website
  • Understanding your current website’s effectiveness
  • Planning your strategic growth
  • Uncovering hidden issues preventing you from accomplishing your goals

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